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Customer Service

Delivery Information
Ordering Samples
Contact Us

Delivery Information

Delivery of your floorcoverings will take approximately 7-14 days from receipt of your order. International deliveries take approximately 10-21 days.

Delivery anywhere on the UK mainland is Free. For all other islands / countries the delivery cost is calculated at the checkout.

As soon as your floorcovering is ready to be dispatched we will contact you to arrange a preferred delivery date. You can tell us your preferred method of contact at the checkout. Deliveries take place Monday to Friday 9am-3pm. We use TNT for all UK deliveries. We can also arrange delivery on a Saturday for an additional cost. This option can be selected at the checkout.


Ordering Samples

We provide samples of all of our materials at £2.50 per sample. Ordering samples is easy, simply view the materials of your choice in detail and click on the 'order sample' link below each product to add them to your cart. Postage and packaging is free. We aim to get your samples to you within 3-4 working days.


Contact Us

You can contact us by email, telephone or by post. Our contact details can be found here.